How to transform your customers into ambassadors?
Do you capitalize on your customer database? How do you encourage your customers to talk about you?
Too many companies are seeking to expand by missing an obvious tactic: to rely on their existing customers, who are evidently satisfied with the service and would be able to talk about them and attract new customers.
Thanks to a combined, expertise, benchmarks and common sense approach, the agency's consultants are auditing the management of the relationship with your current and past customers to identify targeted communication opportunities.
They then identify your loyal customers in your customer base by crossing such as average order data, purchase and recency of last purchase frequency.
Following these analyzes, the team produces an ambassadors strategy, including a highly operational action plan in partnership with you.
To identify and activate the potential ambassadors among your customers, contact us today.